Sales funnels
Sales funnel management on WhatsApp
Every WhatsApp conversation sits in a funnel stage, has an owner, and moves with you. You stop managing an endless inbox and start managing a pipeline with stages, forecasting, and conversion metrics.
Book a demoFrom inbox to pipeline
A WhatsApp inbox sorts chats by who messaged most recently, which almost never matches who is closest to buying. A funnel sorts them by sales stage.
- Unlimited sales funnels from the Company plan
- Drag and drop conversations between stages
- A separate funnel per business line, product, or campaign
- Contact records built from conversation history
Conversation routing and team coverage
Assign each chat to a rep or a team, and make sure no conversation goes ownerless when someone is off sick or on holiday.
- Assignment by agent, team, or funnel stage
- Absence coverage with automatic reassignment
- Role-based permissions to protect customer data
- Multiple workspaces under one account
See where deals actually fall over
Per-stage metrics show where opportunities stall, and per-agent metrics show who replies fast and who closes.
- Conversion rate by funnel stage
- Per-agent performance and response time
- Conversation distribution across funnel stages
- Revenue attributed to each funnel and campaign
Frequently asked questions
- What is a WhatsApp sales funnel?
- It's a way of organizing conversations by sales stage (new contact, qualified, proposal sent, negotiation, won or lost) instead of by arrival order. It shows how many opportunities sit in each stage and where they're being lost.
- How many funnels can I create?
- The Company and Enterprise plans include unlimited funnels. The Freelance plan includes up to 2.
- Can I have a separate funnel per product or campaign?
- Yes. Splitting funnels by business line, product, or ad campaign is common so each can be measured separately.
- Can I measure which campaign produced each opportunity?
- Yes. With Google Ads measurement, ChatyFunnel ties the click identifier to the conversation and attributes revenue to the campaign that produced it.
Turn your chats into a pipeline
We'll show you in a demo what your funnel looks like with the conversations you already have.
Talk to the team