Privacy Policy

ChatyFunnel is the controller of personal data collected through its platform and website. If you need to contact us about data protection, you can write to us from the contact page.

• Account data: name, email, phone and company when you request information or create an account.
• Usage data: technical information about how you interact with the platform (pages visited, actions, device and browser).
• Communication data: messages exchanged with customers through the connected channels (WhatsApp, Instagram, Facebook, etc.).

We process your data to provide the contracted service, manage sign-up and support, improve the platform, send communications related to the service and comply with our legal obligations.

The legal basis for processing is the performance of the contract when you are a customer, your consent when you request information or subscribe to communications, and our legitimate interest in ensuring the security and continuous improvement of the service.

We keep your data while you maintain an active relationship with ChatyFunnel. When you stop being a customer, we will keep it blocked during the applicable legal periods and, after that, we will securely delete it.

We do not share your data with third parties unless legally required. To provide the service we may use technology providers (hosting, analytics, messaging) acting as data processors under contract and with the appropriate guarantees.

You can exercise the rights of access, rectification, deletion, opposition, limitation and portability at any time by writing to us from the contact page. If you consider your rights have not been respected, you can file a complaint with the competent supervisory authority.

We may update this policy to reflect legal changes or service improvements. We will publish the updated version on this same page indicating the date of the last revision.