The WhatsApp CRM for schools and training centers
In a training center, enrolment is decided on WhatsApp: timetables, prices, places left, whether the course starts in September or October. ChatyFunnel gathers those conversations into a shared inbox, organizes them as an enrolment funnel, and tells you how many were left half-finished.
Book a demoOne shared inbox for the whole admin team
In enrolment season, inquiries hit the same number faster than one person can answer them. With a shared inbox, several admin staff work the same conversations without stepping on each other and without leaving anyone unanswered.
- The whole team handles the same WhatsApp number from their own login
- Chat assignment by agent, team, or stage
- Absence coverage: chats are reassigned when someone is off or on holiday
- Role-based permissions to separate admin, sales, and management
- Chat history imported when you connect the number
A funnel per course, intake, or campaign
A September inquiry and a January inquiry aren't the same process, and a language course doesn't sell like exam preparation. Create a funnel per intake and see, at any moment, how many prospects sit in each stage and how many converted to enrolment.
- Your own stages: interested, information sent, level test, place reserved, enrolled
- Unlimited sales funnels from the Company plan
- A separate funnel per course, campus, or ad campaign
- Per-stage metrics to see where enrolments cool off
- Per-agent metrics: who replies first and who closes more enrolments
Auto-replies for the questions you always get
Prices, timetables, duration, start dates, and entry requirements get asked hundreds of times per campaign. Shared templates and automation handle that part, and your team steps in once the conversation deserves a person behind it.
- Welcome message the moment someone writes for the first time
- Auto-replies outside opening hours and during closure periods
- Shared templates with prices, timetables, and course syllabus
- AI agent for first questions and qualifying the prospect
- Scheduled follow-ups so a prospect doesn't cool off mid-week
Deposits, payments, and knowing which campaign filled the classroom
The closing tools live inside the same conversation: you send the payment link for the place deposit, book the campus visit, and sign the enrolment without switching tools. And if you spend on advertising, you can see which campaign ended in a paid enrolment rather than just clicks.
- Stripe payment links for place deposits and instalments, from the chat
- Book meetings for campus visits or level tests
- Enrolment contracts and signatures sent straight to the contact
- Reminders and tasks per contact for chasing outstanding paperwork
- Google Ads offline conversion import with GCLID on the Enterprise plan
Frequently asked questions
- What is a WhatsApp CRM for schools and training centers?
- It's a system that centralizes all of a training center's WhatsApp conversations in one shared inbox and organizes them as an enrolment funnel, instead of leaving them spread across the team's phones. ChatyFunnel lets you assign each inquiry to an admin staff member, track which stage each prospect is in, and see how many inquiries end in enrolment.
- Can several admin staff handle the same number?
- Yes. In ChatyFunnel the center's WhatsApp number connects to a shared workspace and each team member logs in with their own access, with chat assignment and role-based permissions. The Freelance plan includes 1 seat, Company 3, and Enterprise 5.
- How do I stop a prospect cooling off during the enrolment campaign?
- ChatyFunnel lets you schedule follow-ups per funnel stage and create reminders and tasks tied to each contact, so an inquiry that hasn't replied doesn't depend on someone remembering. Each conversation also stays visible in its funnel stage, so you can see where every prospect stands at a glance.
- Can I charge a place deposit from the conversation?
- Yes. ChatyFunnel generates Stripe payment links from inside the WhatsApp conversation, so you can collect a place deposit or an instalment without pulling the prospect out of the chat. Enrolment contracts and signatures are sent from there too.
- Can I tell which campaign produced each enrolment?
- Yes, on ChatyFunnel's Enterprise plan. The platform stores the Google click identifier (GCLID) attached to the conversation the ad produced and, when you mark that opportunity as won, imports the offline conversion into Google Ads with its real value.
Stop letting enrolment season depend on anyone's memory
We'll show you in a demo what your enrolment funnel looks like with the conversations you already have.
Talk to the team