WhatsApp CRM for recruitment and staffing
Candidates barely open email, but they reply to a WhatsApp message in minutes. The problem starts when you post a high-volume role and dozens of people write at once. ChatyFunnel gathers those conversations in a shared inbox and organizes them into a staged funnel — contacted, screened, interview, offer, hired — so no candidate goes cold between phases.
Book a demoHigh-volume campaigns without the inbox overflowing
You post a vacancy and dozens of messages arrive in one afternoon. With no system behind it, the recruiter answers the most recent ones and the first ones sit waiting. With welcome messages, out-of-hours replies and an AI agent asking the first questions, every candidate gets a reply immediately and reaches the recruiter with the basics already collected.
- Automatic welcome message on first contact
- Auto-replies outside office hours
- AI agent for first questions and candidate qualification
- Shared inbox so several recruiters can work the same campaign
- Chat assignment by recruiter, by team or by process stage
A funnel per hiring process
A sales funnel works just as well as a candidate pipeline. Each conversation sits in a stage — contacted, screened, interview, offer, hired — and gets dragged to the next one as the process moves. At a glance you see how many candidates are in each phase and which one they're dropping out of.
- Unlimited funnels from the Company plan: one per vacancy or per client
- Stages you define: contacted, screened, interview, offer, hired
- Drag and drop candidates between stages
- Per-stage metrics to see where the process breaks
- Per-recruiter metrics: who replies fast and who fills roles
Interviews that don't get forgotten and candidates who don't go cold
Most candidates aren't lost because they say no: they're lost in the dead days between one phase and the next, when nobody writes again. Reminders and scheduled follow-ups are tied to the contact and the stage, so the interview gets confirmed and the candidate hears back even when the recruiter has five processes open.
- Interview booking and scheduling from the conversation itself
- Reminders and tasks tied to each candidate
- Scheduled follow-ups per funnel stage
- Shared templates for invitations, confirmations and replies
- Contracts and e-signature sent straight to the candidate
Several recruiters, one history per candidate
In a staffing agency or a recruitment team it's normal for two people to touch the same candidate weeks apart. If each works from their own phone, nobody knows what was said or which process they were in. In ChatyFunnel each candidate has a single thread with the full history, inside a workspace with role-based permissions controlling who sees and edits each conversation.
- One history per candidate, visible to the whole authorised team
- Role-based permissions over who sees and edits each conversation
- Absence coverage with automatic chat reassignment
- Conversations stay in the workspace, not on personal phones
- Multiple workspaces if you work by office or by client
Frequently asked questions
- What is a WhatsApp CRM for recruitment?
- It's a system that centralises WhatsApp conversations with candidates in a shared inbox and organizes them as a staged pipeline: contacted, screened, interview, offer, hired. ChatyFunnel lets you assign each candidate to a recruiter, schedule interview reminders and see which phase processes are going cold in, instead of running everything from scattered phones.
- Can ChatyFunnel handle a campaign with a lot of candidates at once?
- Yes. ChatyFunnel connects the number to a shared inbox where several recruiters work in parallel, with automatic welcome messages, out-of-hours replies and an AI agent that asks the first questions. Candidates arrive sorted into a staged funnel rather than piling up as a list of unread messages.
- Does ChatyFunnel replace an ATS or parse CVs?
- No. ChatyFunnel is a WhatsApp CRM: it manages the conversation with the candidate, the pipeline stages, the assignment to a recruiter and the follow-up. It does not parse CVs, does not integrate with job boards and does not replace an applicant tracking system — it sits alongside whatever you already use to store candidate records.
- How do I stop a candidate going cold between the interview and the offer?
- ChatyFunnel lets you schedule follow-ups and reminders tied to each contact and each funnel stage, so the candidate hears back without the recruiter having to carry it in their head. Every conversation also stays visible in its funnel stage, so you can see at a glance which ones haven't moved.
- Can you tell which recruiter spoke to each candidate?
- Yes. In ChatyFunnel each candidate has a single thread with the full conversation history inside the workspace, with assignment by recruiter and per-agent metrics. Anyone authorised can see what was discussed and which stage the process is in before picking the contact back up.
Don't leave a candidate waiting for an answer
In a demo we'll show you what your candidate pipeline would look like with the conversations you already have.
Talk to the team