The WhatsApp CRM for dealerships that want to know which ad sold the car
Leads from listing portals land on WhatsApp, the buyer messages four dealerships at once, and the sale is decided by who replies first and who follows up. ChatyFunnel centralizes those conversations in a shared inbox, sorts them into sales funnels, and connects the car you sold to the campaign that produced it.
Book a demoEvery portal lead in a single inbox
Listing portals, your website, and your campaigns all end up in the same place: WhatsApp. The problem is they end up split across your salespeople's phones, with nobody knowing which contact is being handled and which has been waiting two days for a reply.
- Shared inbox for the whole sales team on one number
- Chat assignment by agent, team, or funnel stage
- Welcome messages and auto-replies outside the dealership's opening hours
- AI agent that qualifies before a rep steps in: model, budget, payment method
- Chat history imported when you connect the number
Test drives, finance, and follow-ups that don't slip
The buying cycle for a car is long. Between the first inquiry and the signature there's a test drive, a finance decision, and several weeks in which the lead goes cold if nobody messages again. Every task is tied to the contact, not to a rep's memory.
- Book test drives straight from the conversation
- Reminders and tasks per contact for chasing finance
- Scheduled follow-ups per funnel stage
- Absence coverage: chats are reassigned when a rep is off or on holiday
- Shared templates for terms, warranty, and paperwork
From ad click to closed sale, with Google Ads
A dealership spends heavily on advertising, and attribution usually dies at the click: Google Ads knows who tapped the ad, but not who drove the car away. ChatyFunnel stores the Google click identifier (GCLID) attached to the conversation and, when you mark the opportunity as won in the funnel, sends the offline conversion with the real deal value.
- GCLID captured on the conversation the ad produced
- Offline conversion sent to Google Ads when the sale closes
- The real deal value, not a per-lead estimate
- Campaigns optimized on cars sold instead of contact volume
- Available on the Enterprise plan
See who replies fast and where the sale stalls
Per-agent metrics show response times and closes by rep. Per-stage metrics show where opportunities sit still: at the test drive, at the part-exchange valuation, or at finance.
- Response time and performance per rep
- Conversion by funnel stage
- A separate funnel per brand, used vehicle, or campaign
- Stripe payment links for vehicle deposits from the chat
- Contracts and signatures sent to the buyer without leaving the conversation
Frequently asked questions
- What is a WhatsApp CRM for car dealerships?
- It's a system that gathers every WhatsApp conversation a dealership generates — from listing portals, its website, and its campaigns — into one shared inbox and organizes them as a sales funnel with stages and owners. In ChatyFunnel every lead has an assigned rep, scheduled follow-ups, and a visible stage, instead of sitting loose on someone's phone.
- Can I tell which ad campaign actually sold a car?
- Yes. ChatyFunnel stores the Google click identifier (GCLID) attached to the WhatsApp conversation and, when you mark that opportunity as won, imports the offline conversion into Google Ads with the sale value. Attribution reaches the closed deal instead of stopping at the click. It's included in the Enterprise plan.
- How do I stop test drives agreed over WhatsApp from being forgotten?
- In ChatyFunnel, meeting bookings and tasks are tied to the contact record with reminders attached. The appointment stops existing only inside a chat thread, so if the rep who agreed it isn't in that day, the rest of the team can still see it.
- Can the whole sales team work from the same WhatsApp number?
- Yes. ChatyFunnel connects the number to a shared workspace where reps work from the same inbox, with chat assignment, role-based permissions, and automatic reassignment when someone is away. The Freelance plan includes 1 seat, Company 3, and Enterprise 5.
- Do earlier conversations get lost when I start?
- No. When you connect the number, ChatyFunnel imports your existing chat history — 1,000 imported chats on every plan — so the dealership starts with context on every buyer already in progress rather than an empty inbox.
Stop losing buyers by replying second
We'll show you in a demo what your funnel looks like with the leads already coming in on WhatsApp.
Talk to the team